Reviews
Joanna Folkes was a GREAT help and the utmost professional when a past commander and fellow comrade of VFW Post... read moreJoanna Folkes was a GREAT help and the utmost professional when a past commander and fellow comrade of VFW Post 626 past. She assisted the family with any accommodation's that was needed and the VFW Honor Guard. Thank You
Matthew L. Fuller
Commander
VFW Post 626 read less
Caring service
Everyone was very helpful and kind to they made it so easy at a time when you can't think straight.... read moreEveryone was very helpful and kind to they made it so easy at a time when you can't think straight. Sandra was the best. read less
Convenient location to church
Dealing with a loved ones death is never easy. That's why I have always relied on Bauknecht- Altmeyer Funeral Homes... read moreDealing with a loved ones death is never easy. That's why I have always relied on Bauknecht- Altmeyer Funeral Homes for their professional and caring services they provide. This year I had the pleasure of meeting Ms. Joanna Fowkes. She is such an amazing and compassionate soul! She is such an asset to this already topnotch team. Her attention to detail, communication and compassion are just second to none. Have you ever met someone that is just light and warmth? Well that's definitely Joanna! She is a bright light and I am so blessed that our paths crossed. She's a Godsend! read less
This was a very difficult day for my brother and I but Robert was wonderful in guiding us through everything.... read moreThis was a very difficult day for my brother and I but Robert was wonderful in guiding us through everything. He was kind and compassionate and we really appreciated his patience with our questions. read less
Professionalism and genuine care
The best we always deal with very happy
Wonderful people.
Serving as Pastor with many families during very difficult times in the loss of loved ones. Bauknecht-Altmeyer has always been... read moreServing as Pastor with many families during very difficult times in the loss of loved ones. Bauknecht-Altmeyer has always been very professional. I have received word from 100% of the families that their difficult time was made so much easier due to Joanna Fowkes! All made note of the care, compassion and professionalism she bestowed upon them!
Joanna has provided excellent communication to me through all the services we've worked together on. I also am witness to her care and compassion which is above and beyond. Very professional and so helpful, communicates up to the point of sending me a reminder of date and time beforehand. She has truly been a blessing to myself and all the families she cares for!
Well done!!! read less
JoAnna helped us during the passing of our aunt/great aunt/ &great/great aunt, Mildred Martin. She was so personal and kind.... read moreJoAnna helped us during the passing of our aunt/great aunt/ &great/great aunt, Mildred Martin. She was so personal and kind. We feel she was a blessing to us. The process was made much easier with her to help us.
Thanks JoAnna! read less
Professionalism, Availability, Compassion, Joanna made us feel like she was a family member as well.
Very caring and helpful. Past experience
Joanna was so wonderful in everything she did for my mom's services. She was available anytime we needed to... read moreJoanna was so wonderful in everything she did for my mom's services. She was available anytime we needed to ask her a question or even her opinion. Thanks so much for your caring and support read less
My grandma had passed away in Tampa, FL. at the age of 103. At the time I was in the... read moreMy grandma had passed away in Tampa, FL. at the age of 103. At the time I was in the Keys on vacation, and hurricane Ian was now heading straight for our homes, stressed is an understatement. With leaving the Keys early and heading home to prepare for Ian, and making the funeral arrangements all at the same time, Joanna Fowkes was able to handle the obituary, flower spread and ribbons, choosing pamphlets, thank you cards, procession, absolutely everything through text messaging for me. She was a god-sent, a helpful, compassionate and loving person. There were no surprises due to her transparency and explanations on what to expect for what was prepaid and what additional choices and costs there were. She was also able to convert a memorial video from iCloud to a dvd and play it during the viewing. Joanna went above and beyond for us, She became a member of our family that day.
My sincere gratitude to Joanna Fowkes for making this go smoothly and without stress.
Stella Singleton read less
thank you Joanna for guiding us through this tough time. Communication was easy and you listened. you was... read morethank you Joanna for guiding us through this tough time. Communication was easy and you listened. you was kind and accepting of our wishes. at no point was we disappointed with your service from the first phone call to the end.
thank you
the johnson family read less
My mother in law passed away in March. We was in contact with Joanna at the Bellaire location. She... read moreMy mother in law passed away in March. We was in contact with Joanna at the Bellaire location. She so caring and made Paul (my father law) and my self feel like she was part of our family. Joanna called me to come see Rhea before the showing. We had to make an adjustment with her hair. Joanna wanted Rhea to be perfect when Paul saw her. He was so happy he said she looked so pretty. Even after the service was over she called to check on Paul. Joanna didn’t have to do that but meant so much to our family. I would like to say Thank you Joanna, for everything you did for Paul and I. read less
I truly appreciate all the kindness,
understanding, and continuous support I
received from Joanna Fowler in
coordinating the final arrangements for
my mother's funeral... read moreI truly appreciate all the kindness,
understanding, and continuous support I
received from Joanna Fowler in
coordinating the final arrangements for
my mother's funeral service. Joanna was
extremely professional and every detail
was right on.
When I threw in a special song request in
the final minutes she didn't even "blink
an eye.
Whatever issue arose …it was
"no
problem"
Coordinating a funeral service initially
long distance and then on site could
have been extremely difficult.…instead,
Joanna made it a smooth undertaking read less
My family worked with Joanna Fowkes in the St. Clairsville location after we lost my Mother unexpectedly. During the worst... read moreMy family worked with Joanna Fowkes in the St. Clairsville location after we lost my Mother unexpectedly. During the worst time in my life, Joanna was compassionate, understanding, patient, knowledgeable, professional and so incredibly kind. She walked us through this process even when our grief was overwhelming. I cannot say enough good things about Joanna or thank everyone enough for all that they have done for my family. I wish I could give them more than 5 stars. read less
My grandma had passed away in Tampa, FL. at the age of 103. At the time I was in the... read moreMy grandma had passed away in Tampa, FL. at the age of 103. At the time I was in the Keys on vacation, and hurricane Ian was now heading straight for our homes, stressed is an understatement. With leaving the Keys early and heading home to prepare for Ian, and making the funeral arrangements all at the same time, Joanna Fowkes was able to handle the obituary, flower spread and ribbons, choosing pamphlets, thank you cards, procession, absolutely everything through text messaging for me. She was a god-sent, a helpful, compassionate and loving person. There were no surprises due to her transparency and explanations on what to expect for what was prepaid and what additional choices and costs there were. She was also able to convert a memorial video from iCloud to a dvd and play it during the viewing. Joanna went above and beyond for us, She became a member of our family that day.
My sincere gratitude to Joanna Fowkes for making this go smoothly and without stress.
Stella Singleton read less
My family worked with Joanna Fowkes in the St. Clairsville location after we lost my Mother unexpectedly. During the worst... read moreMy family worked with Joanna Fowkes in the St. Clairsville location after we lost my Mother unexpectedly. During the worst time in my life, Joanna was compassionate, understanding, patient, knowledgeable, professional and so incredibly kind. She walked us through this process even when our grief was overwhelming. I cannot say enough good things about Joanna or thank everyone enough for all that they have done for my family. I wish I could give them more than 5 stars. read less
My family and I would like to thank Joanna for all the love and care she gave us. She... read moreMy family and I would like to thank Joanna for all the love and care she gave us. She helped to make sure everything was done right for grandma’s service. It was a beautiful service. We live in Florida and had to have everything done over the phone and she was always there for us with any questions we had. When we got to Ohio we had to worry about hurricane Ian back home. Joanna was always checking up on us before the service, after and made sure we all made it home safe. read less
I truly appreciate all the kindness,
understanding, and continuous support I
received from Joanna Fowler in
coordinating the final arrangements for
my mother's funeral... read moreI truly appreciate all the kindness,
understanding, and continuous support I
received from Joanna Fowler in
coordinating the final arrangements for
my mother's funeral service. Joanna was
extremely professional and every detail
was right on.
When I threw in a special song request in
the final minutes she didn't even "blink
an eye.
Whatever issue arose …it was
"no
problem"
Coordinating a funeral service initially
long distance and then on site could
have been extremely difficult.…instead,
Joanna made it a smooth undertaking read less
My grandmother wanted this specific funeral home as in the past it has been great, not so much this time.... read moreMy grandmother wanted this specific funeral home as in the past it has been great, not so much this time. We were presented with options or pricing. They made my mother and uncle feel rushed and unimportant . The woman handling the arrangements kept disappearing into another room. My mother and uncle were asked to call the life insurance company to get a claim number just to be informed that they needed to get a short term loan at 5% interest so the funeral home didn't have to wait for the insurance money . So it ended up costing an additional $400 over her $13000 dollar policy. Additionally after all the paperwork was signed she realized she didn't include the engraving on the headstone, and it needed to be paid out of pocket.
To add insult to injury, the day before her service they wanted to move my grandmother's body mid service to another room. The only reason this didn't come to fruition is because we had to have multiple call and complain.
My mother left a review stating all of this as well, and their response to her review was to call and say that the representative that helped us "had been spoken to, and will handle it differently in the future"
To top it all off my mother received a phone call today saying that she still owed the funeral home money, even after the life insurance paid out.
They are super unorganized and inconsiderate in a very stressful time. None of my family will ever being using Bauknecht-Altmeyer in the future ! read less
In the past , Bauknechts has been outstanding . As the funeral home we chose for my mother , not... read moreIn the past , Bauknechts has been outstanding . As the funeral home we chose for my mother , not so much . I was not given options or pricing . I felt rushed and unimportant . The woman handling the arrangements kept disappearing into another room . I was asked to call the life insurance company to get a claim number then I was informed I needed to get a short term loan at 5% interest so the funeral home didn't have to wait for the insurance money . So it ended up costing me 400 over her 13000 dollar policy . Then the day before her service they wanted to move my mother's body mid service to another room . I will never take any one there in the future ! Very sad and disappointed in the overall experience . read less
My mother in law passed away in March. We was in contact with Joanna at the Bellaire location. She... read moreMy mother in law passed away in March. We was in contact with Joanna at the Bellaire location. She so caring and made Paul (my father law) and my self feel like she was part of our family. Joanna called me to come see Rhea before the showing. We had to make an adjustment with her hair. Joanna wanted Rhea to be perfect when Paul saw her. He was so happy he said she looked so pretty. Even after the service was over she called to check on Paul. Joanna didn’t have to do that but meant so much to our family. I would like to say Thank you Joanna, for everything you did for Paul and I. read less
